While Chatbots save up to 30% in customer support costs, clients do not have to wait for answers from a human agent about their interest in a property. A chatbot can answer the client’s queries immediately via a website, messenger, or social media, like Facebook. To get deeper insights into the Real Estate segment, we asked Nadiia Pavlik, a Real Estate broker from Keller Williams Chicago - Lincoln Park, to share her experience in communicating with clients.Ĭhatbots might bring the following benefits to real estate businesses: Often people, who received detailed information from a real estate broker, disappear, or the real estate agent could not physically handle all queries from potential clients. But in the real world, the selling process appears not as simple as it seems. In a perfect world, a real estate agent gets in touch with potential buyers and handles the one-on-one conversation which results in buying a house or a flat. When selling real estate, agencies, and real estate agents receive many queries from prospective customers who want to know more about the development. In this article, we will tell you about chatbots for the real estate segment and how you can build one that will perfectly suit your business strategy.īut first, let’s find out what benefits chatbots bring to real estate businesses. By using real estate chatbots, agencies can not only qualify leads and send follow-ups, but also improve engagement and increase sales. Thus, many real estate brokers waste their time answering the same questions from people who would never return to sign a contract. However, not all people who contact real estate agencies are qualified leads that will buy a flat. Real estate is one of those industries where communication plays an essential role.
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